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Always fully booked yet forever making losses. What’s happening at KQ?

Kenya Airways

A Kenya Airways plane at the Kenya Airways headquarters in Nairobi on June 13, 2023.

Photo credit: Boniface Bogita | Nation Media Group

Flying into losses • A frequent traveller by Kenya Airways on the Nairobi-London route, Shainaz Khan says: “The flight is always, always fully booked; not one empty seat!”

She, therefore, doesn’t really understand why the airline that is popularly known as KQ “is forever making losses”. Can somebody at KQ tell her how and why, “because it seems impossible”.