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Fix Social Health Authority portal

Social Health Authority building

The Social Health Authority building in Nairobi.

Photo credit: File | Nation Media Group

Health insurance • Besides the various challenges the Social Health Authority (SHA) portal “is experiencing, some basic features are also missing”, says Devere Mwangi. “One is the selection of the number of months one can pay in advance. Two, the portal doesn’t show whether the payment is up-to-date or in arrears. Do they understand the need for the two features?” His contact is [email protected].

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