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ChatGPT sends shares in publishers, online learning giants into tailspin

ChatGPT

Screens displaying the logos of OpenAI and ChatGPT: AI-bots such as ChatGPT are eating into publishers' businesses.

Photo credit: Lionel Bonaventure | AFP

What you need to know:

  • Silicon Valley-based Chegg is an education tech company that provides online homework help and textbooks, and on Monday its CEO admitted that the explosion of generative AI chatbots had hurt revenue.
  • Specifically, the 18-year-old company reported a sales drop of seven per cent over one year as well as a five per cent fall in subscribers.

Shares in companies that specialise in publishing school textbooks and offering online classes took a big hit on Tuesday after signs emerged that AI-bots such as ChatGPT were eating into their business.

Silicon Valley-based Chegg is an education tech company that provides online homework help and textbooks, and on Monday its CEO admitted that the explosion of generative AI chatbots had hurt revenue.