The service was not bad, but it was not good either
The waiters were polite, but the service was slow, even for Kisumu standards
Taking its name from the tree where villagers met to make important tribe-shaping decisions, the Acacia Premier boasts of first-class African comfort and hospitality. Located in the prime suburb of Milimani in Kisumu, the pool bar and grill offer a mix of international and local cuisine as well as views of Lake Victoria. Parking is shared with the West End Mall, and you have to enter the mall to access the hotel.
Let’s start with hospitality. The service was not bad, but it was not good either. The waiters were polite, but the service was slow, even for Kisumu standards. At least other establishments cushion the long waiting times with a steady flow of drinks. Here, even the drinks took a while (think 10 to 15 minutes) to arrive, and I was only six meters from the bar.
