Kenyans can now pay for various services including health using online platforms. FILE PHOTO | NMG
What you need to know:
Experts say financial inclusion in Kenya has been a success story, leading the way with a mobile-phone-based financial services platform, set in motion by the inception of the M-Pesa.
Digitalisation has also begun to change the way fiscal policy works, with the March 2017 launch of M-Akiba for micro-investment in government securities using the mobile-phone platform.
In the past, experts said the Kenyan national payments system was thought to be adequate, but mobile-phone-based retail payments have provided important lessons and pointed the way forward.
Kenya’s digital system has helped to speed up assessment and service delivery and made the country’s tax administration more efficient, experts have said.
Currently, taxpayers file their returns electronically, an exercise which can be carried out anywhere anytime with access to the internet.
