PHOTO | FILE The titles of former meter readers are being changed as the firm takes the automation route.
What you need to know:
The majority state-owned power distributor has since April 2009 embarked on installing prepaid meters with the aim of improving service delivery, cut operational costs, as well as reduce commercial losses associated with customer defaults.
The new system, therefore, means less work for meter readers who have previously been engaged to collect monthly readings for filing purposes and subsequent billing to customers
Kenya Power chief executive Joseph Njoroge has allayed fears that the workers could soon be jobless as a result of the automation
Kenya Power is reviewing employment terms for more than 1,500 staff working as meter readers, who are at risk of being rendered redundant once the company completes an automation exercise that is currently underway.
The majority state-owned power distributor has since April 2009 embarked on installing prepaid meters with the aim of improving service delivery, cut operational costs, as well as reduce commercial losses associated with customer defaults.
