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Bolt ordered to pay driver Sh1 million over breach of TNC laws

Bolt taxi

Bolt ride-hailing firm says drivers can claim compensation for unpaid trips, and repeat-offender clients are blocked.

Photo credit: File

Cab-hailing app Bolt has been ordered to pay a driver more than Sh1 million over its breach of Transportation Network Companies (TNC), Owners, Drivers and Passengers Regulations.

The regulations bar taxi-hailing apps from deducting customers any other charge apart from the commission, a move that made the National Transport and Safety Authority (NTSA) decline to renew the operation license for Bolt.