Zuku hit with Sh500,000 fine for spamming customer with messages
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Data Commissioner Immaculate Kassait has also recommended the prosecution of Zuku’s directors for obstructing her office during the probe for the complaint.
Complainant said Zuku had failed to erase his personal data despite his multiple requests.
Complainant further said his attempts to escalate the issue via email also bore no fruit.
Wananchi Group Limited, trading in Kenya as Zuku, has been ordered to pay an ex-customer Sh500,000 for ignoring his requests to stop sending him promotional messages because he was no longer its client.
In the determination, Data Commissioner Immaculate Kassait has also recommended the prosecution of Zuku’s directors for obstructing her office during the probe for the complaint.
