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Twitter users call for improved products as site goes down

Social network Twitter was on January 19, 2016 offline for many users, with web visitors being greeted by an error page. PHOTO | TWITTER

What you need to know:

  • For the better part of the day, users were unable to access their accounts and transact business in the second major outage for the service in just a few months.
  • Investors further recommend a turnaround strategy that will see Twitter improve its existing products, set up offices in emerging markets and launch new products to keep users engaged.

Social media site Twitter suffered a global outage on Tuesday morning, locking out its subscribers and with corporates missing out on selling their brands through the service.

For the better part of the day, users were unable to access their accounts and transact business in the second major outage for the service in just a few months.