This marks the first annual contraction since 2014, interrupting 11 years of consistent job growth.
The dip comes at a time when Kenya is grappling with sluggish formal jobs growth across the economy.
Kenya’s telecommunications industry has shed jobs for the first time in more than a decade, signalling shifting fortunes in a sector long considered one of the most resilient employers.
Fresh data from the Communications Authority of Kenya (CA) shows that the number of persons employed by mobile network operators (MNOs) and by mobile virtual network operators (MVNOs) fell by 2.4 per cent to 11,710 in the year ended June 2025, compared to a staff count of 11,997 recorded the year before.
